Privacy Policy
Last updated April 30, 2026
OnTesters ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we keep it safe when you use our platform.
1. Data We Collect
Account & Profile Data
When you register, we collect your name, email address, and Google account information. If you register as a tester, we additionally collect your phone number, country, and device details to match you with relevant testing campaigns.
Device & Usage Data
- Device identifiers used for fraud prevention and account security.
- App usage data collected through Android usage access, used only to verify genuine activity for assigned test apps and reward eligibility.
- Installed app information used only to confirm required test apps are installed.
Communications
When you contact us or participate in testing campaigns, we collect the content of your messages, feedback, and bug reports.
Payment Data
All payments are processed securely through Stripe. We do not store full credit card details on our servers.
2. How We Use Your Data
- To provide and improve the OnTesters platform and services.
- To process your transactions and manage your account.
- To match testers with relevant developer campaigns.
- To verify that you genuinely used the assigned test app for check-ins, anti-fraud review, and reward eligibility. We do not use this data for advertising.
- To communicate with you about your account, campaigns, and platform updates.
- To ensure platform security, prevent fraud, and comply with legal obligations.
3. Data Sharing & Disclosure
- Service Providers: We share data with Firebase (cloud infrastructure) and Stripe (payment processing) to operate the platform.
- Legal Requirements: We may disclose data if required by law, court order, or to protect the rights and safety of OnTesters and its users.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the transaction.
- With Your Consent: We will ask for your explicit consent before sharing your data for any purpose not covered by this policy.
4. Data Security
We implement industry-standard security measures including 256-bit SSL encryption for data transmission, secure cloud infrastructure through Firebase, and access controls to protect your personal information. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your data within 30 days, except for data we are legally required to retain (such as financial records for tax purposes).
6. Your Rights
- Access — request a copy of the personal data we hold about you.
- Correction — update inaccurate personal information via your profile settings.
- Deletion — request that we delete your personal data, subject to legal retention requirements.
- Restrict Processing — request that we limit how we process your data.
- Data Portability — request your data in a structured, machine-readable format.
7. How to Exercise Your Rights
To access, update, or delete your data:
- Use the in-app path Settings → Account.
- Or contact us at [email protected].
To delete your account or exercise any privacy right:
You can use the in-app path Settings → Push Notifications.
8. Cookie Policy
We use essential cookies to maintain your session, authentication state, and application preferences. We also use analytics cookies to understand platform usage and improve the Service. You can control cookie preferences through your browser settings, though this may affect platform functionality.
9. Children's Privacy
OnTesters is intended for users aged 13 and above, or the applicable age of digital consent in your country. We do not knowingly collect personal data from children under this age. If you believe a child has provided us with personal data, contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will notify you at least 30 days in advance via email or through a notice on the platform.
The latest version is always available at ontesters.com/privacy-policy.
11. Contact Us
If you have questions about this Privacy Policy or your data:
Email: [email protected]
We respond within 2 business days.